With numerous years of experience in the businesses of private investigations and service of process, we pride ourselves on expediency, accuracy, and reliability.
Owner and CEO Lindsey Smith holds a Master of Science in Criminal Justice Degree from Sam Houston State University. Prior to opening Prime Investigations and Legal Services, Lindsey spent years working along side some of the top investigators and security professionals in the Houston area. She has worked hundreds of cases, from those civil and domestic in nature , to stolen property cases, motor vehicle accidents, and even homicides.
Lindsey also feels a great amount of satisfaction working cases in which she helps clients locate family members. She has reunited many clients with "lost" family members.
Prime Investigations and Legal Services also works with various types of attorneys in the Houston area. Whatever you and your situation are in need of, we have the resources to get you in touch with the right people to handle the legal side of your situation.
As a client of Prime Investigations and Legal Services, you can rest assured that we truly care about your case, and that we have the knowledge and power to deliver accurate, reliable results...no matter the situation.
What is your confidentiality policy? As a client, you can rest assured that any information that you share with us is protected. We will not disclose any information to anyone, unless we believe that someone is in a life or death situation. All calls are confidential, and if you are needing to hide records of you having called our company, we have a solution for that as well.
Do you charge upfront for your services? If you are a first time client, you will either pay-in-full or pay a retainer up front, before any work will be completed. Whether you pay fully or pay a retainer is based on the estimated total price of the job. We take various forms of payment, so whatever works best for you, works for us!
I do not want "this person" to know that I have a Private Investigator watching them. Can you guarantee that you won't be caught? We can guarantee that the person that we are watching will not know who we really are or what we are really doing. There are many different pretexts that we use here at PrimeILS.
Can you share everything that you find with my attorney? Short answer is yes. If the work done by Prime Investigations and Legal Services needs to be shared with an attorney, we ask that you give us the attorney's name and contact information. We will call them and verify that they are on board with working along side PrimeILS. We will not share any information with anyone that you do not want us to.
What type of equipment do you record surveillance cases on? Every case is different, but we have multiple types of cameras. Some cameras look like cameras, other cameras look like every day objects, so that we are able to obtain audio and/or video wherever we need to go. As far as service of process, everything is recording on a wearable body camera, so that no defendant/respondent can claim that they weren't served.